In 2008, Opus successully resolved over 1,400 claim disputes between members and their carriers. This figure is projected to increase by 20% per year. Why? Because more doctors are leaving networks and not accepting insurance, and carriers are cutting customer support teams.
That leaves you, your employees and their family members to navigate through a virtually impossible system of claim management.
Opus is your advocate for claims. We have developed a 9-step process to resolve all claims within a 48-hour period. This HIPPA-approved process relieves HR, eliminates lost productivity and reduces end-user frustration.
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"I'd like to thank you formally for all your efforts to help us secure the best possible care for my father. A medical crisis presents administrative challenges that the "layperson" unfamiliar with insurance intricacies can't even imagine, much less understand. My mother and I always felt that we could call you, or Russ, at any time and we had an advocate -- something we rarely found with the endless stream of specialists, social workers and insurance bureaucrats."
-- Kim Kasko Brockway |
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